Factors affecting VNPT employees' loyalty in Dong Nai province
Vol. 2 No. 16 (2024), Các bài báo
Vol. 2 No. 16 (2024)

Factors affecting VNPT employees' loyalty in Dong Nai province

Các bài báo
https://doi.org/10.61591/jslhu.16.164
Published 2024-03-30
Nguyễn Thị Bạch Tuyết
Lac Hong University, No. 10 Huynh Van Nghe Str., Buu Long ward, Bien Hoa city, Dong Nai province, Vietnam
Nguyễn Thị Tươi
VNPT Dong Nai, No.61 Nguyen Van Tri Str., Bien Hoa city, Dong Nai province, Vietnam
Hoàng Thị Quỳnh Anh
Lac Hong University, No. 10 Huynh Van Nghe, Buu Long Ward, Bien Hoa City, Dong Nai Province, Vietnam
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Keywords

Leadership relationship,
Suitable work,
Working conditions,
Salary and benefits,
Training and development.

How to Cite

Nguyễn Thị Bạch Tuyết, Nguyễn Thị Tươi, & Hoàng Thị Quỳnh Anh. (2024). Factors affecting VNPT employees’ loyalty in Dong Nai province . Journal of Science Lac Hong University, 2(16), 45–49. https://doi.org/10.61591/jslhu.16.164
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Abstract

The aim of the study carried out from January 2023 to June 2023 is to determine factors affecting the loyalty of VNPT employees in Dong Nai province . In the survey, 202 questionnaires were distributed, 192 of which were valid.  Both he qualitative and quantitative methods were applied. After evaluating the scale's reliability through Cronbach's Alpha coefficient and exploratory factor analysis EFA, the research results show that there are 5 factors affecting loyalty. Five factors are ranked in order of priority according to the standardized regression coefficient, including (1) Leadership relationship, (2) Suitable work, (3) working conditions, (4) salary and benefits; (5) training and development. Based on the results of running multiple linear regression, the authors proposed managerial implications to improve the loyalty of VNPT employees in Dong Nai province in the coming time.

https://doi.org/10.61591/jslhu.16.164
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